Writings and Updates
Writing and updates on AI, technology, work, and business.
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Which Work Deserves Our Best Intelligence?
As delegating to AI begins to feel different, how much intelligence and autonomy should each task receive? A reflection on shared principles, routine work, workflows, and the total cost of handoffs—and on making an ideal way of working sustainable.
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Giving AI "hands": why internal system APIs matter now
When AI becomes part of the workforce, what do internal systems need? We look at APIs through customer support, ecommerce updates, and everyday records such as Memos.